Customer Feedback

Your opinion counts: Help us to improve!

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Company Name / Customer Name:

Date

Type of Order

Is the range of services sufficient?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'

satisfied you the

How satisfied are you with the consultation?

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Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

How satisfied are you with the testing services?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

How satisfied are you with the testing turnaround times?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

How satisfied are you with the test reports?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

If you have ever had cause for complaint: does the laboratory respond appropriately?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

How satisfied are you with the value for money?

Selected Value: 0

Select 1 for 'dissatisfied' to 10 for 'very satisfied'.

Would you recommend our laboratory?

Yes
No

Additional suggestions for improvement